Contact us
We’re Here to Help You!
Get In Touch
Questions about a part, need help figuring out what’s wrong with your grill, or want to schedule a repair? Send us a note with your grill’s make and model and a description of the problem.
Email
info@nwbbqco.com
Phone
Coming soon
Hours
Monday–Friday, 9am–4pm Pacific
Location
Serving the Pacific Northwest. Parts ship nationwide.
Before you write
- Grill make and model (Chain Smoker, Com200, Traeger™, etc.)
- Controller model, if you know it
- What the grill is doing, plus any error code
- Photos of the firepot or wiring help a lot
Ordering parts? You can shop online any time. For order questions, please include your order number.